Return Policy
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Inspection, claims and return terms:
All goods should be inspected when received. if any goods received by the purchaser are damaged , or if the quantities received do not agree with the quantities indicated on the shipping documents, then the purchaser shall advise us the seller of the damage or discrepancy within 5 business days of receipt of the goods. claims for shortages or damages made after the 5 business days will not be honored.
No returns will be accepted without prior authorization. All returns are subject to a minimum 15% restocking fee.
Please ship returns to:
Metropac
10 Annette Road
P.O.Box 9137
Foxboro, MA 02035
RGA Request Form